Halloween - Queen Mary LIVE
Q: WHERE DO I LOG INTO THE EVENT?
A: Go to the Dark Zone website home page (thedarkzone.tv) to purchase tickets. Return to thedarkzone.tv to watch the live event and the recordings. You can also view on Roku and Apple TV after you purchase a ticket.
Q: CAN I PURCHASE A TICKET FOR SOMEONE ELSE AS A GIFT?
A: Yes, what a great idea! The only thing to remember is to register them under their own personal email address.
Q: CAN I PAY WITH PAYPAL?
A: Our payment platform currently only accepts credit cards. If you do not have a credit card, we suggest you buy a pre-paid credit card online or at your local store and use that to pay for the event.
Q: WILL THERE BE ISO CAMERAS RUNNING ALL THE TIME?
A: Heck, yes! Even more cameras will be streaming live at all times from numerous locations on the ship (like the pool and room b340!). Viewers become remote ghost hunters with unprecedented access (alone on the Queen Mary with the ghosts!) For the most in-depth investigation in history!
Q: WILL THERE BE A MULTI-CAM VIEW FOR THIS EVENT?
A: Absolutely! When the Darkzonians speak, we listen! The multi-cam view returns for the Queen Mary event!
Q: WILL I BE ABLE TO REWIND DURING THE EVENT IF I THINK I CAUGHT SOME EVIDENCE I WANT TO REVIEW?
A: Yes!! You will have the ability to rewind up to 2 hours.
Q: WHAT IF I CAN’T WATCH THE WHOLE PROGRAM DUE TO A SCHEDULE CONFLICT?
A: In addition to the 2-hour rewind feature, at the end of each day, that day’s broadcast will replay so that those who have a conflict or are in other time zones won’t miss a thing! Also, following the event, the entire recording of the four days will be available free of charge to those who purchased a ticket.
Q: WILL THERE BE SPANISH SUBTITLES?
A: ¡Si, absolutamente, nos complace ofrecer subtítulos en español! (In order to access Spanish subtitles, go to Settings inside the player and choose “Spanish Closed Captioning”)
Q: IS THE PROJECT COVID COMPLIANT?
A: By all means! We have retained a special compliance agency making sure everyone who boards the ship is tested daily. Safety is our utmost concern. We are totally Covid compliant!!
Q: WHAT TIME SHOULD I ARRIVE AT THE QUEEN MARY?
A: Haha, this is a global live-streaming virtual event, silly!! Don’t come to the ship!! You can join in all the ghost hunts, monitor the 24/hour ISO cameras, watch and listen to your favorite bands, and enjoy the entire event from the comfort of your own home! (jammies and Halloween costumes encouraged!)
Q: HOW DO I MAXIMIZE MY VIEWING EXPERIENCE ON MY COMPUTER?
A: We have a new, robust streaming partner. This event will be streamed in High Definition 1080p and supports automatic-bitrate streaming for customers with slower networks. This insures the highest grade, best quality streams will be accessible. As you experience The Dark Zone, it is best to view through Chrome. If you have multiple windows open, make sure your internet can handle multiple streams downloading simultaneously. However, we recommend clicking between channels for optimal resolution rather than opening multiple windows for multiple streams.
Q: WHAT IS THE REFUND POLICY?
A: Refunds will be granted prior to the event only. No refunds will be given once the event begins. If you are having login issues, please double check that there have not been any typos in your email address and/or password. Try resetting your password.